SR. EXECUTIVE CRM – TECHNICAL - Sumadhura Infracon Pvt Ltd






Sr. Executive CRM - Technical


Diploma/B.E/ B.Tech (Civil)


3 – 5 yrs

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Job Description :

  • Assisting customers for site visits for technical queries
  • Checking up mails set up the priorities and highlighting seniors in replying the mails
  • Client Interaction regarding Modification works
  • Co-ordination with concerned departments and give clearance for the payment received against modification and inform the same to senior.
  • Preparation of modified drawing and issue the same to site with respective authorities sign
  • Conduct site visits on schedule, to ensure work on site is progressing as per design details
  • Customer complaint register and all documents relevent to handing over and customer service should be properly documented
  • Involved in Flat Takeover from the technical team and flat Handover to the customers
  • Maintenance of ISO related Files.

Skills Required :

  • Good Communication Skills and Interpersonal skills
  • Strong Interpersonal skills
  • Strong writing and presentation ability skills
  • Proficient in MS office and internet