Senior Executive (CRM) Hyd - Sumadhura Infracon Pvt Ltd

DEPARTMENT

CRM

LOCATION

Hyderabad

JOB TITLE

Senior Executive (CRM)

EDUCATION

Any Graduate, MBA (preferred)

Experience

3 - 8 Yrs

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Job Description :

  • Personal interaction with clients on Booking, Quotation and Payment Schedule Preparation.
  • Ensures filled Booking Form by Client, signature from authority signatory on booking forms.
  • Preparation of receipt, updating the payment sheet & handover of cheque.
  • Follow ups with Bank for Loan sanctions of customers, initial Disbursements, demand payments.
  • Ensure all queries from the bank are addressed on a timely basis.
  • Sending Demand to Clients or Banks by courier and email.
  • Calling & e-mail coordination with customers & follow up for payments.
  • Preparation of daily collection report, Funds flow/ projection report.
  • Communication on possession after full payment.
  • Follow-ups for Maintenance payments.
  • Should be proficient in speaking in Hindi.

Skills Required :

  • Should have good communication and negotiation skills with a pleasing personality
  • Experience of handling customers and customer complaints.
  • Hands-On experience in the Sales Force will be an added advantage.