DEPARTMENT
Sales
LOCATION
JOB TITLE
Guest Relation Executive
Experience
1-5years
Email to
- Receiving and providing basic details of the project and introducing the Relationship Manager to all clients
- Provide company and project information to the customers as appropriate.
- Enquiry forms to be filled accurately recorded & reported .
- Do probing with client by asking relevant questions and provide info to respective RM proactively
- Request and document client information that includes demographics, client needs and any other information that would be helpful to an RM to take an informed decisions while addressing the client
- Check his details in ERP before informing Sales Head for RM assignment as per roster
- Customer experience should be the key focus.
Role:
- Enquiry forms to be filled accurately recorded & reported
- Do probing with client by asking relevant questions and provide info to respective RM proactively
- Request and document client information that includes demographics, client needs and any other information that would be helpful to an RM to take an informed decisions while addressing the client.
Job Specification:
- Good Communication Skills.
- Knowledge of MS Office and Internet & Mailing.
- Handling experience of Travel & Courier Management.
- Handling Front office.